Contact Gym Primer support
Use this page when you need help with account access, billing, invite issues, platform errors, or privacy questions about Gym Primer itself.
Use support when you are blocked on Gym Primer billing, Stripe Connect setup, email verification, or something in the coach workspace is not behaving correctly.
Client users should contact their coach first for coaching-specific questions, but Gym Primer can help with login, invite, reset-password, or platform access issues.
For Gym Primer account, website, support, and billing data questions, contact support directly. Coach-managed record requests usually need the coach involved too.
Coaches and clients now have an in-app support thread for Gym Primer issues. Email still works as the fallback when you are locked out or need to contact support before signing in.